77kk FAQ – Frequently Asked Questions & Answers

Withdrawing from 77kk is straightforward—log in, go to the Wallet section, and select the "Withdrawal" or "Withdraw Funds" option. Enter the amount, choose your payment method (bKash, Nagad, or Rocket), and provide the mobile number registered in your name.

Withdrawal Timeframe:

• BKash & Nagad: typically within 1–3 hours processing is completed within.
• Rocket: maximum 24 hours may be required.
• During peak hours (evenings and late nights) it may take a little longer, but it will always be processed within 24 hours.

Before withdrawing, make sure: KYC verification must be completed, and the name on your withdrawal account must match the name registered with 77kk. Wagering requirements must be met before any bonus balance can be withdrawn. The minimum withdrawal amount is generally ৳500.

Minimum deposit amount at 77kk ৳200 (two hundred taka). Deposits below this amount will not be accepted.

Deposit methods & details:

• bKash: Minimum ৳200, maximum ৳25,000 per transaction. Funds are credited to your wallet instantly.
• Nagad: Minimum ৳200. Your balance is usually updated within 5 minutes.
• Rocket: Minimum ৳200. Maximum ৳20,000 per transaction.

You'll receive a welcome bonus on your first deposit—typically up to 100% of the deposited amount. Maximum bonus limit & terms on the Promotions page Full details are provided. Always deposit from a mobile banking account registered in your own name—third-party transactions are not accepted.

If a match is cancelled or incomplete, 77kk settles bets according to international Sports Betting rules. Here's what happens in different scenarios:

• Match fully cancelled: If a match never starts or is cancelled before kick-off, all bets are voided and the full stake is returned to your wallet — regardless of the odds, you won't lose anything.
• Match abandoned mid-game: In cricket, if play is interrupted by rain, the result is determined using the DLS method. If no result is possible, the bet is voided.
• Specific market left incomplete: For example, if a player leaves the field due to injury, bets related to that player may be voided — while all other bets continue as normal.
• Refund timeframe: Funds are returned to your wallet within 24 hours of a bet being voided.

Detailed settlement rules Terms & Conditions on this page. If you have any doubts about a specific bet, contact support.

77kk's VIP program is fully automatic — no application required. From the moment you register, you start at the Bronze tier, and as your betting activity increases, you'll move up to the next tier automatically.

VIP Tiers & Benefits:

• Bronze (for everyone): Welcome bonus plus 3% weekly cashback.
• Silver: 5% cashback, faster withdrawal processing, and exclusive event offers.
• Gold: 8% cashback, higher withdrawal limits, dedicated account manager.
• Platinum: 10% or more cashback, priority support, exclusive tournament invitations, and custom bonuses.

You earn points on every bet. Once you reach a certain points threshold, you move up a tier and unlock new benefits. You can check your current VIP tier and points balance in your profile after logging in.

Yes, 77kk has a dedicated mobile app available for both Android and iOS. It loads faster than the website and supports push notifications.

Steps to download on Android:

• Go to the 77kk website and look for the "Download App" or "App" button.
• The APK file will begin downloading. Before installing, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps".
• Tap the downloaded APK and complete the installation, then log in as normal.

On iOS (iPhone/iPad):

• Open the 77kk website in the Safari browser.
• Tap the "Share" button and select "Add to Home Screen".
• It works as a PWA (Progressive Web App) — giving you an experience just like a standalone app.

If you run into any trouble installing the app, reach out via live chat — the support team will walk you through it step by step.

Registering at 77kk is straightforward and typically takes under 3 minutes. Here's what you'll need:

• Full Name – exactly as it appears on your National ID card.
• Mobile Number – an active Bangladeshi number, required for OTP verification.
• Email Address – Your own personal email address.
• Date of Birth – You must be 18 years of age or older.
• Password – At least 8 characters, combining numbers and special characters.

Once you submit the form with these details, you'll receive an OTP on your mobile. Enter the OTP to activate your account and you'll be ready to make your first deposit.

KYC verification is required before making a withdrawal—simply upload the front and back of your National ID card. Verification is typically completed within 24 hours. Full registration process on the registration page available.